Customer service in the information environment / Guy St. Clair.

By:

St. Clair, Guy, 1940-

Material type: Text

TextSeries: Information services managementPublisher: London ; New Jersey : Bowker-Saur, [1993]Copyright date: �1993Description: 1 online resource (158 pages)Content type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9783110956788 (e-book)

Subject(s):

Genre/Form:

Electronic books.

Additional physical formats: Print version:: Customer service in the information environment.DDC classification:

338.4/70255 20

LOC classification:

Z674.4 .S73 1993

Online resources:

Click to View

Contents:

part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user.

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Includes bibliographical references (pages [139]-141) and index.

part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user.

Description based on print version record.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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