Corporate conversations [electronic resource] : a guide to crafting effective and appropriate internal communications / Shel Holtz.

Includes bibliographical references and index.

ormalize employee communications? -- What we know about employees -- Types of communication -- Communication planning -- Communication tools -- Online communication tools -- Ongoing communication -- Communicating bad news -- Communicating change -- Managing communication overload -- Organizing, budgeting and using your communications department -- Enhancing employee-to-employee communication -- Meaing the value of employee communication.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.