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Quick hits [electronic resource] : 10 key surgical strike actions to improve business process performance / Kelvin F. Cross.

By: Contributor(s): Material type: TextTextPublication details: New York : American Management Association, c2004.Description: ix, 274 p. : illSubject(s): Genre/Form: DDC classification:
  • 658.4/063 21
LOC classification:
  • HD58.87 .C76 2004
Online resources:
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Includes bibliographical references (p. 261-265) and index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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