Education and research for marketing and quality management in libraries :

Education and research for marketing and quality management in libraries : satellite meeting, Qu�ebec, August 14-16 Ao�ut 2001 / Formation et la recherche sur le marketing et la gestion de la qualit�e en biblioth�eque edited by R�ejean Savard = La formation et la recherche sur le marketing et la gestion de la qualit�e en biblioth�eque : colloque satellite, Qu�ebec, August 14-16 Ao�ut 2001 / edit�e par R�ejean Savard. - 1 online resource (340 pages) : illustrations. - IFLA publications, 99 0344-6891 ; .

"International Federation of Library Associations and Institutions."

Includes bibliographical references.


Articles in English and French.

9783110962215 (e-book)


Libraries--Marketing--Congresses.
Libraries--Quality control--Congresses.
Library education--Congresses.


Electronic books.

Z716.3 / .E32 2002
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