The executive guide to understanding and implementing the Baldrige criteria :

Leonard, Denis, 1949-

The executive guide to understanding and implementing the Baldrige criteria : improve revenue and create organizational excellence / Baldrige criteria Denis Leonard, Mac McGuire. - 1 online resource (142 pages) : illustrations. - The ASQ Quality Management Division economics of quality book series . - ASQ Quality Management Division economics of quality book series. .

Includes bibliographical references and index.

9780873897174 (e-book)


Total quality management--Evaluation.
Organizational effectiveness--Evaluation.
Industrial efficiency--Evaluation.
Industrial productivity--Evaluation.
Malcolm Baldrige National Quality Award--Case studies.


Electronic books.

HD62.15 / .L46 2007

658.4/013
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