Root cause analysis handbook :
Root cause analysis handbook : a guide to efficient and effective incident investigation /
by ABS Consulting ; Lee N. Vanden Heuvel [and five others].
- Third edition.
- 1 online resource (320 pages) : illustrations
section 1. Basics of incident investigation -- section 2. Initiating investigations -- section 3. Gathering and preserving data -- section 4. Analyzing data -- section 5. Identifying root causes -- section 6. Developing recommendations -- section 7. Completing the investigation -- section 8. Selecting incidents for analysis -- section 9. Data and results trending -- section 10. Program development -- section 11. Contents of the companion CD and downloadable resources.
9781931332729 (e-book)
Quality control--Data processing.
Industrial accidents--Investigation.
Critical incident technique.
Electronic books.
TS156 / .R665 2008
658.5/620285
section 1. Basics of incident investigation -- section 2. Initiating investigations -- section 3. Gathering and preserving data -- section 4. Analyzing data -- section 5. Identifying root causes -- section 6. Developing recommendations -- section 7. Completing the investigation -- section 8. Selecting incidents for analysis -- section 9. Data and results trending -- section 10. Program development -- section 11. Contents of the companion CD and downloadable resources.
9781931332729 (e-book)
Quality control--Data processing.
Industrial accidents--Investigation.
Critical incident technique.
Electronic books.
TS156 / .R665 2008
658.5/620285