HBR guide to dealing with conflict / (Record no. 68212)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01454nam a2200193 a 4500 |
| 007 - Physical Description Fixed Field | |
| fixed length control field | BK |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 201125b2017 a g b 001 0 eng c |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781633692152 |
| Qualifying information | (pbk. : alk. paper) |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.3 |
| Item number | GAL P17H |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Gallo, Amy. |
| 245 10 - TITLE STATEMENT | |
| Title | HBR guide to dealing with conflict / |
| Statement of responsibility, etc. | Amy Gallo. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston : |
| Date of publication, distribution, etc. | 2017. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxviii, 193 pages ; |
| Dimensions | 23 cm. |
| 490 1# - Series Statement (R) | |
| Series statement | Harvard Business Review guides |
| 505 0# - Formatted Contents Note | |
| Formatted contents note (NR) | Conflict at work is inevitable, but it doesn't have to be destructive / Linda Hill -- Introduction: A practical plan for dealing with conflict -- Take it step-by-step -- Section 1. Preparing for conflict before it happens: 1. Types of conflict -- Identify the source -- 2. Your options for handling conflict -- Different situations call for different approaches -- 3. Recognize your natural tendency -- Most of us fall into one of two camps -- Section 2. Managing a conflict: 4. Assess the situation -- Understand the players and the larger context -- 5. Get ready for the conversation -- Don't rush in -- 6. Have a productive conversation -- Listen and be heard -- Section 3. Resolving a conflict: 7. Get to a resolution and make a plan -- Collaborate to find a creative solution -- 8. Repair the relationship -- Rebuild trust and move on -- 9. Navigate common situations -- What to do if... |
| 650 #0 - Subject Added Entry-Topical Term | |
| Topical term or geographic name entry element (NR) | Conflict management. |
| 650 #0 - Subject Added Entry-Topical Term | |
| Topical term or geographic name entry element (NR) | Work environment. |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Cataloger Name | RB |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| -- | Harvard Business Review Press ; |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date due | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | NIRDPR LIBRARY | NIRDPR LIBRARY | 4 Rack - A, Ground Floor | 25/11/2020 | 1 | 658.3 GAL P17H | 113476 | 06/11/2021 | 22/10/2021 | 22/10/2021 | 25/11/2020 | Books |