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The new public service [electronic resource] : serving, not steering / Janet V. Denhardt and Robert B. Denhardt.

By: Contributor(s): Material type: TextTextPublication details: Armonk, N.Y. : M.E. Sharpe, c2007.Edition: Expanded edDescription: xv, 222 pSubject(s): Genre/Form: DDC classification:
  • 351 22
LOC classification:
  • JF1351 .D4495 2007
Online resources:
Contents:
Public administration and the new public management -- The roots of the new public service -- Serve citizens, not customers -- Seek the public interest -- Value citizenship over entrepreneurship -- Think strategically, act democratically -- Recognize that accountability isn't simple -- Serve rather than steer -- Value people, not just productivity -- The new public service in action -- Conclusion.
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Includes bibliographical references (p. 197-211) and index.

Public administration and the new public management -- The roots of the new public service -- Serve citizens, not customers -- Seek the public interest -- Value citizenship over entrepreneurship -- Think strategically, act democratically -- Recognize that accountability isn't simple -- Serve rather than steer -- Value people, not just productivity -- The new public service in action -- Conclusion.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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