The new public service [electronic resource] : serving, not steering / Janet V. Denhardt and Robert B. Denhardt.
Material type:
- 351 22
- JF1351 .D4495 2007
Includes bibliographical references (p. 197-211) and index.
Public administration and the new public management -- The roots of the new public service -- Serve citizens, not customers -- Seek the public interest -- Value citizenship over entrepreneurship -- Think strategically, act democratically -- Recognize that accountability isn't simple -- Serve rather than steer -- Value people, not just productivity -- The new public service in action -- Conclusion.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
There are no comments on this title.