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Reinventing the patient experience [electronic resource] : strategies for hospital leaders / Jon B. Christianson ... [et al.].

Contributor(s): Material type: TextTextSeries: Management series (Ann Arbor, Mich.)Publication details: Chicago : Health Administration Press, c2007.Description: xii, 188 pSubject(s): Genre/Form: DDC classification:
  • 362.11 22
LOC classification:
  • RA965.6 .R48 2007
Online resources:
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Includes bibliographical references.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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