Information technology in the service society [electronic resource] : a twenty-first century lever / Committee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council.

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TextPublication details: Washington, D.C. : National Academy Press, 1994.Description: xiii, 270 p. : illSubject(s):

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Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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