The Baldridge criteria for public organizations : self-assessment work book : 37 probing questions and contrasting pairs of examples : what separates the successful from the average? / Kari Tuominen, Juha Vaso.

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TextSeries: Excellence frameworks seriesPublisher: [Turku, Finland] : Benchmarking Ltd., 2013Description: 1 online resource (134 pages) : illustrations (some color)Content type:

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"Baldrige 2013-2014."

Description based on online resource; title from PDF title page (ebrary, viewed October 14, 2013).

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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