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Warranty fraud management : reducing fraud and other excess costs in warranty and service operations / Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy.

By: Contributor(s): Material type: TextTextSeries: Wiley and SAS business seriesPublisher: Hoboken, [New Jersey] : Wiley, 2016Copyright date: �2016Description: 1 online resource (402 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781119239703 (e-book)
Subject(s): Genre/Form: Additional physical formats: Print version:: Warranty fraud management : reducing fraud and other excess costs in warranty and service operations.DDC classification:
  • 658.4/73 23
LOC classification:
  • HF5415.157 .K878 2016
Online resources:
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Includes bibliographical references and index.

Description based on print version record.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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