The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts / Dale Carnegie Training.
Material type:
- 9781847377647
- 658.3 DAL P09F
Item type | Current library | Home library | Call number | Status | Date due | Barcode | |
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NIRDPR LIBRARY 4 Rack - A, Ground Floor | NIRDPR LIBRARY | 658.3 DAL P09F (Browse shelf(Opens below)) | Available | 105806 |
"A Fireside book."
An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation.
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