90 days to a high-performance team : a complete problem-solving strategy to help your team thrive in any environment / Chris DeVany.

Includes index.

"Function in lean or chaotic times ; eliminate rivalries and miscommunications ; manage your poor performers."

You've just started managing a team-- now what? -- Distinctive customer service : using under-promising and over-delivering to master profitable relationships -- Communication breakdowns : what to do and what not to do -- Facilitating change : how to get the "ain't it awfuls" on your and your team's side -- Ridding yourself of that "one little troublemaker" : legally and ethically : in 5 easy steps -- "The boss from hell" : help is on the way! -- Your team is clashing with another team : getting everyone on the same page -- Managing performance and performance reviews : using managing "music" to "soothe the savage beast" -- Budgeting (ugghh!) : getting the help you need from others to save yourself time, energy, frustration, and money -- From forming to performing : the top ten ways to develop a managing "rhythm" that works for you and your team -- So far away : managing virtual or remote teams -- Motivating the masses : how to be a great coach.