The power of 360 degree feedback : maximizing managerial and leadership effectiveness / TV Rao, Raju Rao.

The effective personality -- What makes managers effective? -- Leaders and their qualities -- Managers and their leadership roles -- Leadership styles and their impact -- Delegation : the key to empowerment -- Introduction to the power tool : 360 degree feedback -- Basics of 360 degree feedback or multi-rater assessment feedbacks (MAFs) -- Competence building through 360 degree feedback -- Instrumentation in 360 degree feedback -- Myths and facts of 360 degree feedback -- Conditions for successful multi-rater assessment feedbacks (MAFs) -- Developing leadership in school principals through 360 degree feedback -- Assessing teachers and parents -- Peer feedback for students- the ISB experience -- 360 degree feedback tool for non-governmental organizations (NGOs) -- Use of multi-rater assessment feedbacks (MAFs) in some major Indian corporations -- Determining development needs with multi-rater assessment feedbacks (MAFs) -- Coaching in multi-rater assessment feedbacks (MAFs) -- Experiences from other countries.