Education and research for marketing and quality management in libraries :  satellite meeting, Qu�ebec, August 14-16 Ao�ut 2001 / 
 Formation et la recherche sur le marketing et la gestion de la qualit�e en biblioth�eque 
edited by R�ejean Savard = La formation et la recherche sur le marketing et la gestion de la qualit�e en biblioth�eque : colloque satellite, Qu�ebec, August 14-16 Ao�ut 2001 / edit�e par R�ejean Savard. 
 - 1 online resource (340 pages) :  illustrations. 
 - IFLA publications,  99  0344-6891 ; .
<br/><br/> "International Federation of Library Associations and Institutions." 
<br/><br/>Includes bibliographical references. 
<br/><br/><br/>Articles in English and French. 
<br/><br/><label>ISBN: </label>9783110962215 (e-book) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries--Marketing--Congresses.<br/>Libraries--Quality control--Congresses.<br/>Library education--Congresses.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>Z716.3  / .E32 2002