Denhardt, Janet Vinzant. <br/><br/>
The new public service  serving, not steering /  [electronic resource] : 
Janet V. Denhardt and Robert B. Denhardt. 
 - Expanded ed. 
 - Armonk, N.Y. :  M.E. Sharpe,  c2007. 
 - xv, 222 p. 
<br/><br/>Includes bibliographical references (p. 197-211) and index. 
<br/><br/>Public administration and the new public management -- The roots of the new public service -- Serve citizens, not customers -- Seek the public interest -- Value citizenship over entrepreneurship -- Think strategically, act democratically -- Recognize that accountability isn't simple -- Serve rather than steer -- Value people, not just productivity -- The new public service in action -- Conclusion. 
<br/><br/><br/>Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration.<br/>Public administration--United States.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>JF1351  / .D4495 2007 
<br/><br/><label>Dewey Class. No.: </label>351