TY  - BOOK
AU  - Manoel,Edson
ED  - International Business Machines Corporation.
ED  - ProQuest (Firm)
TI  - Service level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager
T2  - IBM redbooks
AV  - HD30.37 .S47 2004
PY  - 2004///
CY  - Austin, TX
PB  - IBM, International Technical Support Organization
KW  - Tivoli Business Systems Manager
KW  - IBM Tivoli service level advisor
KW  - Business
KW  - Data processing
KW  - Management
KW  - Electronic commerce
KW  - Information technology
KW  - Service-level agreements
KW  - Electronic books
N1  - "December 2004."; "SG24-6464-00."; Includes bibliographical references and index; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
UR  - https://ebookcentral.proquest.com/lib/nird-ebooks/detail.action?docID=3306461
ER  -