TY  - BOOK
AU  - Cross,Kelvin F.
ED  - ProQuest (Firm)
TI  - Quick hits: 10 key surgical strike actions to improve business process performance 
AV  - HD58.87 .C76 2004
U1  - 658.4/063 21
PY  - 2004///
CY  - New York
PB  - American Management Association
KW  - Industrial management
KW  - Process control
KW  - Reengineering (Management)
KW  - Workflow
KW  - Management
KW  - Electronic books
N1  - Includes bibliographical references (p. 261-265) and index; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
UR  - https://ebookcentral.proquest.com/lib/nird-ebooks/detail.action?docID=3001797
ER  -