TY - BOOK AU - Siebels,Don TI - The quality improvement glossary AV - HD62.15 .S576 2004 U1 - 658/.003 22 PY - 2004/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Total quality management KW - Terminology KW - Quality control KW - Electronic books N1 - Includes bibliographical references UR - https://ebookcentral.proquest.com/lib/nird-ebooks/detail.action?docID=3002561 ER -