Campanizzi, Jane, 1947- Effective writing for the quality professional : creating useful letters, reports, and procedures / Jane Campanizzi. - 1 online resource (163 pages) : illustrations, tables Includes bibliographical references at the end of each chapters and index. ISBN: Subjects--Topical Terms: Business writing.Business presentations. Index Terms--Genre/Form: Electronic books. LC Class. No.: HF5718.3 / .C364 2005 Dewey Class. No.: 808/.06665