The excellence framework for health care organizations : self-assessment work book : 32 probing questions and contrasting pairs of examples : what separates the successful from the average? /
Kari Tuominen, Juha Heino.
- 1 online resource (118 pages) : illustrations.
- Business improvement series .
9789522287724 (e-book)
Health services administration--Problems, exercises, etc. Leadership--Problems, exercises, etc. Strategic planning--Problems, exercises, etc.