TY  - BOOK
AU  - Tuominen,Kari
AU  - Rampersad,Hubert K.
AU  - Malmberg,Lasse
TI  - Total performance scorecard: self-assessment workbook : 40 searching questions and contrasting pairs of examples : what separates the successful from the average? 
AV  - HD62.15 .T86 2012
PY  - 2012///
CY  - [Turku, Finland]
PB  - Benchmarking Ltd.
KW  - Total quality management
KW  - Performance
KW  - Measurement
KW  - Employee motivation
KW  - Organizational learning
KW  - Electronic books
N1  - "EFQM 2013."
UR  - https://ebookcentral.proquest.com/lib/nird-ebooks/detail.action?docID=3384347
ER  -