TY  - BOOK
AU  - Tuominen,Kari
AU  - Rampersad,Hubert K.
TI  - Total performance scorecard: self-assessment work book : 40 probing questions and contrasting pairs of examples : what separates the successful from the average? 
T2  - Business improvement series
AV  - HD62.15 .T86 2012
PY  - 2012///
CY  - Australia
PB  - Said Global
KW  - Total quality management
KW  - Problems, exercises, etc
KW  - Electronic books
UR  - https://ebookcentral.proquest.com/lib/nird-ebooks/detail.action?docID=3384359
ER  -