Tuominen, Kari.

The EFQM excellence model for health care organisations : 32 probing questions and contrasting pairs of examples / Kari Tuominen, Juha Heino. - 1 online resource (117 pages) : illustrations (some color). - Excellence frameworks series .

9789522286390 (e-book)


Total quality management--Problems, exercises, etc.
Entrepreneurship--Problems, exercises, etc.
Medical care--Quality control--Problems, exercises, etc.


Electronic books.

RA399.A1 / T86 2012