The EFQM excellence model for health care organisations : 32 probing questions and contrasting pairs of examples /
Kari Tuominen, Juha Heino.
- 1 online resource (117 pages) : illustrations (some color).
- Excellence frameworks series .
9789522286390 (e-book)
Total quality management--Problems, exercises, etc. Entrepreneurship--Problems, exercises, etc. Medical care--Quality control--Problems, exercises, etc.