Tuominen, Kari. <br/><br/>
The Baldridge criteria for health organizations :  self-assessment work book : 37 probing questions and contrasting pairs of examples : what separates the successful from the average? / 
Kari Tuominen, Juha Heino ; [illustrations, Lasse Malmberg]. 
 - 1 online resource (126 pages) :  illustrations (some color). 
 - Excellence frameworks series .
<br/><br/> "Baldridge 2013-2014." 
<br/><br/><label>ISBN: </label>9789522287465 (e-book) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health services administration--Self-evaluation.<br/>Medical care--Quality control.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>RA971  / .T86 2013