TY  - BOOK
AU  - Tuominen,Kari
AU  - Vaso,Juha
TI  - The Baldridge criteria for public organizations: self-assessment work book : 37 probing questions and contrasting pairs of examples : what separates the successful from the average? 
T2  - Excellence frameworks series
AV  - HB615 .T86 2013
PY  - 2013///
CY  - [Turku, Finland]
PB  - Benchmarking Ltd.
KW  - Business enterprises
KW  - Problems, exercises, etc
KW  - Electronic books
N1  - "Baldrige 2013-2014."
UR  - https://ebookcentral.proquest.com/lib/nird-ebooks/detail.action?docID=3384446
ER  -