TY  - BOOK
AU  - Vanden Heuvel,Lee N.
ED  - ABS Consulting.
TI  - Root cause analysis handbook: a guide to efficient and effective incident investigation 
AV  - TS156 .R665 2008
U1  - 658.5/620285 22
PY  - 2008///]
CY  - Brookfield, Connecticut
PB  - Rothstein Associates Inc.
KW  - Quality control
KW  - Data processing
KW  - Industrial accidents
KW  - Investigation
KW  - Critical incident technique
KW  - Electronic books
N1  - section 1. Basics of incident investigation -- section 2. Initiating investigations -- section 3. Gathering and preserving data -- section 4. Analyzing data -- section 5. Identifying root causes -- section 6. Developing recommendations -- section 7. Completing the investigation -- section 8. Selecting incidents for analysis -- section 9. Data and results trending -- section 10. Program development -- section 11. Contents of the companion CD and downloadable resources
UR  - https://ebookcentral.proquest.com/lib/nird-ebooks/detail.action?docID=3400321
ER  -