The maturation of assessment in academic libraries the role of LibQUAL+ TM / [electronic resource] :
guest editor, Colleen Cook.
- Bradford, England : Emerald Group Publishing, c2002.
- 79 p.
- Performance measurement and metrics: the international journal for library and information sciences ; v.3, no. 2 .
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Academic libraries--Evaluation. Library use studies.