TY - BOOK AU - Scharlatt,Harold AU - Gopal,Kaushik TI - Resolving conflict: ten steps for turning negatives to positives AV - HD42 .S33 2016 U1 - 303.69 23 PY - 2016/// CY - [Greensboro, North Carolina] PB - Center for Creative Leadership KW - Conflict management KW - Electronic books N1 - Includes bibliographical references UR - https://ebookcentral.proquest.com/lib/nird-ebooks/detail.action?docID=4575396 ER -