TY - BOOK ED - World bank TI - Making services work for poor people T2 - World bank report 2004 SN - 9780821354681 U1 - 330.9 PY - 2003/// CY - Washington, D.C. PB - World bank and Oxford University Press KW - Poverty KW - Economic condition KW - Environment KW - Livelihood KW - Sustainable development KW - Quality of life ER -