TY - BOOK AU - Rahman,Was AU - Kurien,Priya TI - Blind men and the elephant: demystifying the global IT services industry SN - 9780761936206 (paper back) U1 - 338.47004 PY - 2007/// CY - Thousand Oaks, Calif. PB - SAGE Publications KW - Information services industry N1 - The paradox of the IT industry -- Aspects of today's IT industry -- What IT service companies do -- Realities and perceptions -- Prehistory -- Early business computing -- A potted history of IT services -- Succeeding today -- Leaders -- New influences and challengers -- How to predict the future -- Four "see-able" futures -- Speculation ER -