Managing human behavior in public and nonprofit organizations /
Robert B. Denhardt, Janet V. Denhardt, Maria P. Aristigueta.
- 2nd ed.
- Los Angeles : SAGE Publications, 2009.
- xv, 463 p. : ill. ; 26 cm.
Organizational behavior as a way of thinking and acting -- Knowing and managing yourself -- Fostering creativity -- Managing stress -- Decision making -- Motivating yourself and others -- Leadership in public organizations -- Power and organizational politics -- Communicating effectively with others -- Working in groups and teams -- Managing conflict -- Organizational change -- Representing the organization "on the outside" -- Managing behavior in the public interest.
9781412956673 (pbk. : acidfree paper)
Public administration. Nonprofit organizations--Management. Organizational behavior.