Talbot, Colin.

Theories of performance : organizational and service improvement in the public domain / Colin Talbot. - Oxford ; New York : Oxford University Press, c2010. - xii, 257 p. ; ill. ; 25 cm.

9780199575961 (hardback) 0199575967 (hardback) 9780199575954 (pbk.) 0199575959 (pbk.)


Organizational effectiveness--Evaluation.
Administrative agencies--Management.
Government productivity--Evaluation.
Performance standards.

658.4 / TAL P10T