Talbot, Colin. Theories of performance : organizational and service improvement in the public domain / Colin Talbot. - Oxford ; New York : Oxford University Press, c2010. - xii, 257 p. ; ill. ; 25 cm. ISBN: 9780199575961 (hardback) 0199575967 (hardback) 9780199575954 (pbk.) 0199575959 (pbk.) Subjects--Topical Terms: Organizational effectiveness--Evaluation.Administrative agencies--Management.Government productivity--Evaluation.Performance standards. Dewey Class. No.: 658.4 / TAL P10T