TY - BOOK AU - Talbot,Colin TI - Theories of performance: organizational and service improvement in the public domain SN - 9780199575961 (hardback) U1 - 658.4 PY - 2010/// CY - Oxford, New York PB - Oxford University Press KW - Organizational effectiveness KW - Evaluation KW - Administrative agencies KW - Management KW - Government productivity KW - Performance standards ER -