Hoyle, David.

ISO 9000 quality systems handbook / David Hoyle. - 4th ed. - Oxford ; Boston : Butterworth-Heinemann, 2001. - xiii, 672 p. : ill. ; 23 cm.

"Completely revised in response to ISO 9000:2000."

0750644516


Quality control.
Total quality management.
Quality control--Standards.

658.3124 / HOY P01I