TY  - BOOK
AU  - Hoyle,David
TI  - ISO 9000 quality systems handbook
SN  - 0750644516
U1  - 658.3124 
PY  - 2001///
CY  - Oxford, Boston
PB  - Butterworth-Heinemann
KW  - Quality control
KW  - Total quality management
KW  - Standards
N1  - "Completely revised in response to ISO 9000:2000."
ER  -