Abbott, Christine . <br/><br/>
Performance measurement in library and information services / 
by Christine Abbott and editor Sylvia P Webb 
 - London :  ALSIB ,  1994. 
 - 57 p. :  ill. ;  32 cm. 
<br/><br/><label>ISBN: </label>0851423299 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Library and information services
<br/><br/><label>Dewey Class. No.: </label>020.7  / ABB N94P