TY  - BOOK
AU  - Halasz,Ida
AU  - Dugger,Jim
ED  - American Correctional Association.
TI  - Listening: are you hearing the real message? 
SN  - 1569910863
U1  - 301.161 
PY  - 1998///
CY  - Lanham, Md.
PB  - The Association
KW  - Correctional personnel
KW  - United States
KW  - Handbooks, manuals, etc
KW  - Listening
KW  - Communication in organizations
KW  - Interpersonal communication
N1  - "Jim Dugger is the author of the original manuscript: Listen up : hear what's really being said"--P. ii
ER  -