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Root cause analysis and improvement in the healthcare sector : a step-by-step guide / Bj�rn Andersen, Tom Fagerhaug, and Marti Beltz. by
Material type: Text Text; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009Copyright date: �2010
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2.
Business process improvement toolbox / Bj�rn Andersen. by
Edition: Second edition.
Material type: Text Text; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2007
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