High tech, high touch [electronic resource] : library customer service through technology / Lynn Jurewicz and Todd Cutler.
Material type:
- 025.5/24 21
- Z674.75.I58 J87 2003
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Includes bibliographical references (p. 135-137) and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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