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Customer satisfaction [electronic resource] : practical tools for building important relationships / Dru Scott. by Series: Fifty-Minute series
Edition: 3rd ed.
Material type: Text Text; Format: electronic ; Literary form: Not fiction
Publication details: Menlo Park, Calif. : Crisp Publications, c2000
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Availability: No items available.

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The telephone and time management : making it a tool and not a tyrant / by Dru Scott. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Publication details: Bangalore ; Viva Books private limited , 2004
Availability: Items available for loan: NIRDPR LIBRARY (1)Call number: 658.45 SCO P04T.

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Affirmative action for women: a practical guide / [by] Dorothy Jongeward, Dru Scott, and contributors. by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Publication details: Reading, Mass., Addison-Wesley Pub. Co. [c1973]
Availability: Items available for loan: NIRDPR LIBRARY (1)Call number: 150 JON N73A.

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