000 00646namaa2200181 a 4500
999 _c67940
_d67940
007 BK
008 201123s2006 caua g b 001 0 eng
020 _a1412913713 (pbk.)
082 0 0 _a658
_bKLA P07C
245 0 0 _aCases in operations management :
_bbuilding customer value through world-class operations /
_c[edited by] Robert D. Klassen, Larry J. Menor.
260 _aThousand Oaks, CA :
_bSage Publications,
_cc2006.
300 _ax, 425 p. :
_bill. ;
_c23 cm.
650 0 _aProduction management
_vCase studies.
650 0 _aIndustrial management
_vCase studies.
700 1 _aKlassen, Robert David.
700 1 _aMenor, Larry J.
999 _$MS