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Conflict coaching : conflict management strategies and skills for the individual / Tricia S. Jones, Ross Brinkert.

By: Contributor(s): Material type: TextTextPublication details: Los Angeles : Sage Publications, 2008.Description: xxii, 322 p. : ill. ; 23 cm. +ISBN:
  • 9781412950824 (cloth)
  • 1412950821 (cloth)
  • 9781412950831 (pbk.)
  • 141295083X (pbk.)
Subject(s): DDC classification:
  • 303.69 JON P08C
Contents:
Section 1: Introducing Conflict Coaching -- Conflict coaching: conflict management strategies and skills for the individual -- The comprehensive conflict coaching model -- Section 2: Conducting Conflict Coaching -- Stage one: discovering the story -- Stage two: the identity perspective -- Stage two: the emotion perspective -- Stage two: the power perspective -- Stage three: crafting the "best" story -- Stage four: communication skills: confrontation, confirmation, and comprehension -- Stage four: the conflict styles opportunity -- Stage four: the negotiation opportunity -- Stage four: coordinating coaching with other conflict processes -- The parallel process: learning assessment in conflict coaching -- Section 3: Integrating Conflict Coaching Into Your Practice -- Needs assessment and program evalutation for conflict coaching -- The future of conflict coaching.
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Item type Current library Home library Call number Status Date due Barcode
Books Books NIRDPR LIBRARY 1st Rack - B, Ground Floor NIRDPR LIBRARY 303.69 JON P08C (Browse shelf(Opens below)) Available 101149

Section 1: Introducing Conflict Coaching -- Conflict coaching: conflict management strategies and skills for the individual -- The comprehensive conflict coaching model -- Section 2: Conducting Conflict Coaching -- Stage one: discovering the story -- Stage two: the identity perspective -- Stage two: the emotion perspective -- Stage two: the power perspective -- Stage three: crafting the "best" story -- Stage four: communication skills: confrontation, confirmation, and comprehension -- Stage four: the conflict styles opportunity -- Stage four: the negotiation opportunity -- Stage four: coordinating coaching with other conflict processes -- The parallel process: learning assessment in conflict coaching -- Section 3: Integrating Conflict Coaching Into Your Practice -- Needs assessment and program evalutation for conflict coaching -- The future of conflict coaching.

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