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Reinventing the patient experience [electronic resource] : strategies for hospital leaders / Jon B. Christianson ... [et al.]. by Series: Management series (Ann Arbor, Mich.)
Material type: Text Text; Format: electronic ; Literary form: Not fiction
Publication details: Chicago : Health Administration Press, c2007
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Physician communication with patients [electronic resource] : research findings and challenges / Jon B. Christianson ... [et al.]. by
Material type: Text Text; Format: electronic ; Literary form: Not fiction
Publication details: Ann Arbor : University of Michigan Press, c2012
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