The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming.

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Material type: Text

TextPublication details: New York : McGraw-Hill, c1999.Description: xiv, 209 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode
Books	NIRDPR LIBRARY 4 Rack - A, Ground Floor	NIRDPR LIBRARY	658.85 CAR P04B (Browse shelf(Opens below))	Available		97530
Books	NIRDPR LIBRARY 4 Rack - A, Ground Floor	NIRDPR LIBRARY	658.85 CAR P04B (Browse shelf(Opens below))	Available		97198

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