Results of search for 'su:"Customer relations"' › National Institute of Rural Development and Panchayati Raj catalog

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	1.	No cover image available No cover image available The behavioral advantage [electronic resource] : what the smartest, most successful companies do differently to win in the B2B arena / Terry R. Bacon and David G. Pugh. by Bacon, Terry R Pugh, David G. (David George), 1944- ProQuest (Firm) Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: New York : AMACOM, c2004 Online resources: Click to View Availability: No items available. Add to cart (remove)
	2.	No cover image available No cover image available Business performance through lean six sigma : linking the knowledge worker, the twelve pillars, and Baldrige / James T. Schutta. by Schutta, James T, 1944- [author.] Material type: Text; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2006Copyright date: �2006 Online resources: Click to View Availability: No items available. Add to cart (remove)
	3.	No cover image available No cover image available Managing the customer experience : a measurement-based approach / Morris Wilburn. by Wilburn, Morris, 1953- [author.] Material type: Text; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2006Copyright date: �2007 Online resources: Click to View Availability: No items available. Add to cart (remove)
	4.	Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein. by Goldstein, Sheldon D [author.] Material type: Text; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009Copyright date: �2010 Online resources: Click to View Availability: No items available. Add to cart (remove)
	5.	The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior / Michael W. Lowenstein. by Lowenstein, Michael W, 1942- [author.] Material type: Text; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2011Copyright date: �2012 Online resources: Click to View Availability: No items available. Add to cart (remove)
	6.	No cover image available No cover image available How to win friends and influence profits [electronic resource] : the art of winning more business from your clients / David Kean and Chris Cowpe. by Kean, David Cowpe, Chris ProQuest (Firm) Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: London : Cyan, 2008 Online resources: Click to View Availability: No items available. Add to cart (remove)
	7.	No cover image available No cover image available Customer relations [electronic resource] / Victoria J. Farkas, editor. by Farkas, Victoria J ProQuest (Firm) Series: Business issues, competition and entrepreneurship series Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: New York : Nova Science Publishers, c2011 Online resources: Click to View Availability: No items available. Add to cart (remove)
	8.	No cover image available No cover image available Trust, globalisation and market expansion [electronic resource] / Jacques-Marie Aurifeille, Christopher J. Medlin and Clem Tisdell, editors. by Aurifeille, Jacques-Marie Medlin, Christopher Tisdell, C. A. (Clement Allan) ProQuest (Firm) Series: Economic issues, problems and perspectives series Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: New York : Nova Science Publishers, c2009 Online resources: Click to View Availability: No items available. Add to cart (remove)
	9.	No cover image available No cover image available Managing quality customer service [electronic resource] : a practical guide for establishing a service operation / William B. Martin. by Martin, William B ProQuest (Firm) Series: Fifty-Minute series Material type: Text; Format: electronic ; Literary form: Not fiction ; Audience: General; Publication details: Los Altos, Calif. : Crisp, c1989 Online resources: Click to View Availability: No items available. Add to cart (remove)
	10.	No cover image available No cover image available Beyond customer service, revised [electronic resource] / Richard F. Gerson. by Gerson, Richard F ProQuest (Firm) Series: Fifty-Minute series Edition: Rev. ed. Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: Menlo Park, Calif. : Crisp Publications, c1998 Online resources: Click to View Availability: No items available. Add to cart (remove)
	11.	No cover image available No cover image available Customer satisfaction [electronic resource] : practical tools for building important relationships / Dru Scott. by Scott, Dru ProQuest (Firm) Series: Fifty-Minute series Edition: 3rd ed. Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: Menlo Park, Calif. : Crisp Publications, c2000 Online resources: Click to View Availability: No items available. Add to cart (remove)
	12.	Client service excellence : the 10 commandments / by Larry O'Sullivan. by O'Sullivan, Larry [author.] Material type: Text; Literary form: Not fiction Publisher: Randburg, Republic of South Africa : Knowres Publishing, 2010 Online resources: Click to View Availability: No items available. Add to cart (remove)
	13.	Effective CRM using predictive analytics / Antonios Chorianopoulos. by Chorianopoulos, Antonios [author.] Material type: Text; Literary form: Not fiction Publisher: West Sussex, England : Wiley, 2016Copyright date: �2016 Online resources: Click to View Availability: No items available. Add to cart (remove)
	14.	Service design for business : a practical guide to optimizing the customer experience / Ben Reason, Lavrans L�vlie, Melvin Brand Flu ; cover design, Wendy Lai ; illustrations, Melissa Gates ; editor, Wendy Van Leeuvan. by Reason, Ben, 1972- [author.] L�vlie, Lavrans, 1969- [author.] Flu, Melvin Brand, 1966- [author.] Lai, Wendy [cover designer.] Gates, Melissa [illustrator.] Leeuvan, Wendy Van [editor.] Material type: Text; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2016Copyright date: �2016 Online resources: Click to View Availability: No items available. Add to cart (remove)
	15.	Beyond advertising : creating value through all customer touchpoints / Yoram (Jerry) Wind, Catharine Findiesen Hays and The Wharton Future of Advertising Innovation Network. by Wind, Yoram [author.] Hays, Catharine, 1958- [author.] Material type: Text; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2016Copyright date: �2016 Online resources: Click to View Availability: No items available. Add to cart (remove)
	16.	The art of client service : the classic guide, updated for today's marketers and advertisers / Robert Solomon ; foreword by Ian Schafer. by Solomon, Robert [author.] Edition: Third edition. Material type: Text; Literary form: Not fiction Publisher: Hoboken, New Jersey : John Wiley & Sons, Incorporated, [2016]Copyright date: �2016 Online resources: Click to View Availability: No items available. Add to cart (remove)
	17.	Managing customer experience and relationships : a strategic framework / Don Peppers, Martha Rogers. by Peppers, Don [author.] Rogers, Martha, 1952- [author.] Edition: Third edition. Material type: Text; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2017Copyright date: �2017 Online resources: Click to View Availability: No items available. Add to cart (remove)
	18.	Sense and respond : how successful organizations listen to customers and create new products continuously / Jeff Gothelf & Josh Seiden. by Gothelf, Jeff [author.] Seiden, Josh [author.] Material type: Text; Literary form: Not fiction Publisher: Boston, Massachusetts : Harvard Business Review Press, [2017]Copyright date: �2017 Online resources: Click to View Availability: No items available. Add to cart (remove)
	19.	Customer centricity : focus on the right customers for strategic advantage / Peter Fader. by Fader, Peter [author.] Material type: Text; Literary form: Not fiction Publisher: Philadelphia, PA : Wharton Digital Press, [2012]Copyright date: �2012 Online resources: Click to View Availability: No items available. Add to cart (remove)
	20.	The customer of tomorrow : strategies for keeping pace with rapidly changing behaviors, technologies, and expectations / foreword by Barbara E. Kahn. by Kahn, Barbara E [writer of foreword.] Material type: Text; Literary form: Not fiction Publisher: Philadelphia, PA : Wharton Digital Press, [2015]Copyright date: �2015 Online resources: Click to View Availability: No items available. Add to cart (remove)

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Your search returned 22 results.