Results of search for 'su:"Customer services."' › National Institute of Rural Development and Panchayati Raj catalog

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	1.	No cover image available No cover image available High tech, high touch [electronic resource] : library customer service through technology / Lynn Jurewicz and Todd Cutler. by Jurewicz, Lynn Cutler, Todd ProQuest (Firm) Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: Chicago : American Library Association, 2003 Online resources: Click to View Availability: No items available. Add to cart (remove)
	2.	No cover image available No cover image available Delivering knock your socks off service [electronic resource] / Performance Research Associates. by Performance Associates, Inc ProQuest (Firm) Edition: 4th ed. Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: New York : AMACOM, American Management Association, c2007 Online resources: Click to View Availability: No items available. Add to cart (remove)
	3.	No cover image available No cover image available Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen. by Allen, Danica R, 1959- [author.] American Society for Quality Material type: Text; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2004Copyright date: �2004 Online resources: Click to View Availability: No items available. Add to cart (remove)
	4.	No cover image available No cover image available Managing the customer experience : a measurement-based approach / Morris Wilburn. by Wilburn, Morris, 1953- [author.] Material type: Text; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2006Copyright date: �2007 Online resources: Click to View Availability: No items available. Add to cart (remove)
	5.	Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes. by Hayes, Bob E, 1963- [author.] Material type: Text; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009 Online resources: Click to View Availability: No items available. Add to cart (remove)
	6.	The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior / Michael W. Lowenstein. by Lowenstein, Michael W, 1942- [author.] Material type: Text; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2011Copyright date: �2012 Online resources: Click to View Availability: No items available. Add to cart (remove)
	7.	No cover image available No cover image available Services management [electronic resource] : (including skill development) / K. Ramachandra, B. Chandrashekara, S. Shivakumar. by Ramachandra, K Chandrashekara, B Shivakumar, S ProQuest (Firm) Edition: Rev. ed. Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: Mumbai [India] : Himalaya Pub. House, 2010 Online resources: Click to View Availability: No items available. Add to cart (remove)
	8.	Customer service in the information environment / Guy St. Clair. by St. Clair, Guy, 1940- Series: Information services management Material type: Text; Literary form: Not fiction Publisher: London ; New Jersey : Bowker-Saur, [1993]Copyright date: �1993 Online resources: Click to View Availability: No items available. Add to cart (remove)
	9.	No cover image available No cover image available Assessing financial access in Brazil [electronic resource] / Anjali Kumar ... [et al.]. by Kumar, Anjali ProQuest (Firm) Series: World Bank working paper ; no. 50. Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: Washington, D.C. : World Bank, c2005 Online resources: Click to View Availability: No items available. Add to cart (remove)
	10.	No cover image available No cover image available Practical insights on customer service [electronic resource] : an African perspective / Emmanuel Danstan Chinunda. by Chinunda, Emmanuel Danstan ProQuest (Firm) Edition: 1st ed. Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: London : Adonis & Abbey Publishers Ltd., 2011 Online resources: Click to View Availability: No items available. Add to cart (remove)
	11.	No cover image available No cover image available Measuring customer satisfaction [electronic resource] / Richard F. Gerson. by Gerson, Richard F ProQuest (Firm) Series: Fifty-Minute series Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: Menlo Park, Calif. : Crisp Publications, c1993 Online resources: Click to View Availability: No items available. Add to cart (remove)
	12.	No cover image available No cover image available Managing quality customer service [electronic resource] : a practical guide for establishing a service operation / William B. Martin. by Martin, William B ProQuest (Firm) Series: Fifty-Minute series Material type: Text; Format: electronic ; Literary form: Not fiction ; Audience: General; Publication details: Los Altos, Calif. : Crisp, c1989 Online resources: Click to View Availability: No items available. Add to cart (remove)
	13.	No cover image available No cover image available Beyond customer service, revised [electronic resource] / Richard F. Gerson. by Gerson, Richard F ProQuest (Firm) Series: Fifty-Minute series Edition: Rev. ed. Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: Menlo Park, Calif. : Crisp Publications, c1998 Online resources: Click to View Availability: No items available. Add to cart (remove)
	14.	No cover image available No cover image available Phone clones [electronic resource] : authenticity work in the transnational service economy / Kiran Mirchandani. by Mirchandani, Kiran, 1968- ProQuest (Firm) Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: Ithaca : ILR Press, 2012 Online resources: Click to View Availability: No items available. Add to cart (remove)
	15.	No cover image available No cover image available S1 Consumer Suite for z/OS installation guide [electronic resource] / [Vasilis Karras, Hoson Rim]. by Karras, Vasilis Rim, Hoson International Business Machines Corporation. International Technical Support Organization ProQuest (Firm) Series: IBM redbooks Edition: 1st ed. Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: Poughkeepsie, NY : IBM, International Technical Support Organization, 2002 Online resources: Click to View Availability: No items available. Add to cart (remove)
	16.	Buying and selling information : a guide for information professionals and salespeople to build mutual success / Michael L. Gruenberg. by Gruenberg, Michael L, 1946- [author.] Material type: Text; Literary form: Not fiction Publisher: Medford, New Jersey : Information Today, Inc., 2014Copyright date: �2014 Online resources: Click to View Availability: No items available. Add to cart (remove)
	17.	Niche envy : marketing discrimination in the digital age / Joseph Turow. by Turow, Joseph [author.] Material type: Text; Literary form: Not fiction Publisher: Cambridge, Massachusetts ; London, England : The MIT Press, 2006Copyright date: �2006 Online resources: Click to View Availability: No items available. Add to cart (remove)
	18.	No cover image available No cover image available Wake up your call center [electronic resource] : how to be a better call center agent / Rosanne D'Ausilio. by D'Ausilio, Rosanne, 1941- ProQuest (Firm) Series: Customer access management Edition: 4th ed. Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: West Lafayette, Ind. : Ichor Business Books, c2005 Online resources: Click to View Availability: No items available. Add to cart (remove)
	19.	No cover image available No cover image available The daily you [electronic resource] : how the new advertising industry is defining your identity and your worth / Joseph Turow. by Turow, Joseph ProQuest (Firm) Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: New Haven : Yale University Press, c2011 Online resources: Click to View Availability: No items available. Add to cart (remove)
	20.	Client service excellence : the 10 commandments / by Larry O'Sullivan. by O'Sullivan, Larry [author.] Material type: Text; Literary form: Not fiction Publisher: Randburg, Republic of South Africa : Knowres Publishing, 2010 Online resources: Click to View Availability: No items available. Add to cart (remove)

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Your search returned 34 results.